Shipping policy
At LunaLime Babies, we carefully prepare every order before it is shipped. Please review the shipping information below for your destination.
🇺🇸 United States
Processing & Preparation:
Please allow 3–7 business days for your order to be processed and prepared for shipment.
Estimated Shipping Time:
Once shipped, orders typically arrive within 5–20 business days.
🇦🇺 Australia
Processing & Preparation:
Please allow 3–7 business days for your order to be processed and prepared for shipment.
Estimated Shipping Time:
Once shipped, orders typically arrive within 17–45 business days.
🇨🇾 Cyprus
Processing & Preparation:
Please allow 3–7 business days for your order to be processed and prepared for shipment.
Estimated Shipping Time:
Once shipped, orders typically arrive within 17–45 business days.
📦 Order Tracking
Tracking is available for every shipped order. Once your order has been dispatched, you will receive a tracking number and tracking information.
If you need assistance tracking your order, please contact us via WhatsApp, and our team will be happy to help.
⏰ Shipping Delays
Delivery times are estimates and may occasionally be affected by circumstances beyond our control, including:
- Severe weather
- Public holidays
- Natural disasters
- Carrier delays
- Customs processing
- Other unforeseen circumstances
While we work with shipping carriers to ensure timely delivery, we cannot guarantee an exact delivery date, as final delivery is handled by the carrier.
❌ Order Cancellation
If you need to cancel your order, please contact us within 24 hours of placing the order.
After 24 hours, your order may already be in processing or preparation and may no longer be eligible for cancellation.
For cancellation requests or questions about your order, please contact us via WhatsApp as soon as possible.